About Global Interpreting Services

Since 1996, Global has helped organizations overcome language barriers through professional interpreting, translation, and language-access support.

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Who We Are

Communication That Helps People Understand One Another

Global Interpreting Services is a woman-owned language-services company supporting healthcare, education, legal, government, nonprofit, public-safety, and business organizations across the United States. Our services include on-site, phone, video, and American Sign Language interpreting, professional translation, and language-access training.

300+

Languages

13,000+

Interpreters Nationwide

Since 1996

Serving Organizations

Meet the leadership team and learn how Global approaches language access.

What Guides Our Work

Our work is built around responsive support, meaningful understanding, and respect for the people and communities involved in every conversation.

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A Responsive Language-Access Partner

We work as an extension of each client’s team, helping organizations coordinate language support and navigate service requirements with responsive assistance.

Business professional signing an agreement

Communication That Builds Understanding

Effective communication supports relationships, informed decisions, and essential services. We help participants understand one another across languages and settings.

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Diversity and Inclusion in Practice

We value diversity, equity, and inclusion within our workplace and in the communities where our interpreters and language professionals provide support.

Where Did It All Start?

Global grew from a Michigan Sign Language interpreting service into a nationwide total communication company supporting spoken-language, ASL, remote, written, and training needs.

1996

Global Is Founded

Led by one woman—who remains the sole owner, CEO, and holds four national certifications as an RID/OTC interpreter—Global begins as a Sign Language interpreting service serving educational settings in lower Michigan before expanding into medical and legal work.

2013

Foreign-Language Interpreting

Global adds Foreign Language interpreting. With over 400 interpreters in 300+ languages, the company serves organizations ranging from major Michigan health systems and school districts to local family practices.

2015

Remote Interpreting Launches

Global launches video remote and over-the-phone interpreting, reducing costs, increasing availability and access, and strengthening digital communication for businesses and individuals nationwide.

Today

Nationwide Language Support

Global coordinates interpreting, translation, and public-safety training through a nationwide network of more than 13,000 skilled interpreters and access to 300+ languages.

Where Is Global Today?

Today, Global Interpreting Services remains as committed to effective communication and excellent customer service as ever. We take pride in being a provider that delivers consistent quality and efficiency across all our services—especially when they are needed most.

We are proud of our extensive network of over 13,000 skilled interpreters across the United States, ensuring that our services are available wherever you need them. Whether you are located in Michigan or anywhere else in the country, we are dedicated to providing the same high level of customer service, precision, and reliability.

With an increased foothold in the translation market, we specialize in providing high-quality, accurate, and culturally sensitive language solutions tailored to meet the diverse needs of our clients. From education and healthcare to legal and business industries, we bridge language gaps and help businesses connect. We harness the power of cutting-edge AI technology alongside the expertise of professional human translators to deliver translations that are both fast and precise.

We have also expanded into training for public safety personnel, offering an eLearning course designed to teach best practices for interacting with people who are Deaf, hard-of-hearing, and limited English-speaking communities. To learn more about the course, please email training@myterps.com.

Our Leadership

Global’s leadership combines interpreting expertise, operations experience, and a long-term commitment to accessible communication.

Dawn Flanigan

CEO/President

Dawn Flanigan is the CEO and President of Global Interpreting Services, LLC. She is a Nationally Certified Sign Language Interpreter with over 30 years of experience and holds her CI, CT, NIC, and OTC certifications, as well as state credentials from Michigan. Dawn attended Mott Community College’s Interpreter Training Program and continues to maintain her credentials through ongoing education.

Over the years, she has supervised interpreters in a variety of settings, including education, legal, medical, business, and collegiate environments. She is one of the few—if not the only—Sign Language interpreters who trains and mentors both foreign language and Sign Language interpreters. Additionally, she is a licensed Bridging the Gap trainer.

Dawn is a well-rounded professional dedicated to human services and ensuring effective communication.

Dano Milunovich

Executive Vice President

Dano Milunovich is Executive Vice President of Operations for Global Interpreting Services, LLC. with responsibility for overseeing the entire business module including daily operations, business marketing, client relations, customer service, and HR compliance. Prior to joining Global, he worked for Chrysler Corporation in several different capacities including positions as Corporate Materials Management, Pilot Operations Launch Manager, Operations Manager – U.S. Customs Northern and Southern Border Jurisdiction, and Operations Manager, Parts and Materials, Transportation Management and Cost Control. His daily duties consisted of strategic business development concepts and processes, while traveling extensively through Canada and Mexico representing Chrysler in all facets of U.S. Customs compliance.

Dano’s greatest strengths are his creativity, drive, negotiating skills and leadership. He constantly seeks out new challenges, particularly those that expand the company’s reach. One of his most recent achievements has been working in a leadership role allowing Global to diversify its business model to a total communication company offering sign and foreign language interpreting, full document translation services, as well as video and telephone remote interpreting.

Education is paramount in today’s business atmosphere. Having the ability to understand the dynamics of various business models and the internal and external processes within those models, are key designators for successful results throughout. Dano holds both a Bachelor’s and Master’s degree in Business Management from Central Michigan University, graduating with honors in each instance. He is keenly equipped to provide guidance and mentoring at all levels for staff and clients whenever required.

“The world operates successfully whenever communication barriers are nullified. At Global, our mission is to ensure those barriers remain nullified for all.”

Professional Affiliations and Certifications

Global participates in professional, business, translation, and interpreting organizations that support service quality, professional development, and supplier diversity.