Online Training for Your Police Department

eLearning course designed to teach public safety personnel how to best interact with people who are Deaf, hard-of-hearing, and limited English-speaking communities.

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Justice Department Announces New Language Access Law Enforcement Initiative


eLearning Course Designed for Public Safety Personnel

  • How and when to use interpreters, including virtual interpreting options
  • How to comply with the ADA and Title VI of the Civil Rights Act
  • Actionable advice on how to work with the Deaf, hard-of-hearing, and limited English-speaking communities
ACTIONABLE TIPS

Learn how and when to work with an interpreter, common situations for public safety personnel, and overall communication strategies.

ONLINE LEARNING

Online learning at your own pace with knowledge checks to document successful completion.

AVOID LITIGATION

Properly train officers to comply with federal, state, and local laws and regulations under the ADA and Title VI of the Civil Rights Act.

EXPERTISE

Designed by language and interpreting industry experts with more than three decades of training personnel in compliance concerns.

aVOID lITIGATION

Americans With Disabilities Act and Civil Rights Laws

The Americans with Disabilities Act (ADA)

 Places responsibility for providing effective communication, including the use of interpreters, directly on covered entities. They cannot require a person to bring someone to interpret for them.

Under Title II people with disabilities must have an equal opportunity to participate in and benefit from state and local governments’ programs, services, and activities.

Title III makes it illegal for any business, building, or other place open to the public to discriminate against people with disabilities.

Title IV of the Civil Rights Act of 1964 

It requires organizations to take reasonable steps to make their programs, services, and activities accessible to individuals with Limited English Proficiency (LEP).

Civil rights are personal rights guaranteed and protected by the U.S. Constitution and federal laws enacted by Congress. These rights include protection from unlawful discrimination.

City of Warren, Michigan Supports eLearning Course

  • This program is essential to the continued training of Warren Police Department personnel to successfully interact with these communities. Warren is a community with a diverse demographic, and having our officers trained to better communicate will be a win for all involved. Global’s training is a proactive move to educate our officers and build trust within the community.
    William Dwyer
    Warren, Michigan Police Commissioner
  • A couple of my officers had occasion to utilize the interpretation service on Friday afternoon for the first time. They said that it went very well, they were able to quickly get hold of an interpreter by phone and were able to communicate with the non-English speaking driver on a traffic stop. They said that the person they spoke to on the phone was very helpful and understood the situation. They felt it worked great.
    Lt. Paul Creger
    Eaton Rapids Police Department

FAQ

The training course is made up of three 40-minute sections. Each section can be paused at any time and restarted when convenient.

The training course can be accessed through a secure learning management system (LMS) platform.

When requested, Global Interpreting Services has the ability to provide a status report on training completion.

The course is priced per user. Please contact Global Interpreting Services at [email protected] for a free quote for your organization.

The training course is designed for individuals in public-facing roles who may interact with the Deaf, hard-of-hearing, or limited English-speaking communities.