Nonprofit Interpreting and Translation Services

Professional on-site, phone, video, and American Sign Language interpreting, plus document translation for nonprofit organizations, community programs, clients, volunteers, staff, and the people they serve.

Nonprofit team members placing their hands together

Language Access That Supports Your Mission

Clear communication helps nonprofit organizations connect people with programs, explain eligibility and next steps, coordinate services, support volunteers and staff, conduct outreach, and make events and information more accessible.

Global Interpreting Services helps organizations choose on-site, phone, video, ASL, and translation solutions based on the audience, language, communication method, location, timing, complexity, technology, privacy needs, and written-material requirements.

Core Nonprofit Language Services

Use one service or combine formats to support scheduled, immediate, in-person, remote, spoken, signed, and written communication.

On-Site Nonprofit Interpreting

Schedule in-person spoken-language or ASL interpreters for client meetings, workshops, outreach, training, community events, board meetings, and other face-to-face communication.

Over-the-Phone Interpreting

Connect with spoken-language interpreters by telephone for intake, scheduling, case management, helplines, program support, follow-up, and time-sensitive communication.

Video Remote Interpreting

Use compatible computers, tablets, or mobile devices for spoken-language and ASL interpreting during virtual appointments, remote programs, staff meetings, and visual communication.

American Sign Language Interpreting

Support communication with clients, volunteers, staff, donors, board members, and community participants who are Deaf or hard of hearing through on-site or video ASL interpreting.

Nonprofit Document Translation

Translate forms, program information, eligibility materials, educational content, notices, newsletters, grant-related communication, and outreach materials.

Language Support Across Nonprofit Programs

Different programs and audiences require different combinations of interpreting, translation, scheduling, technology, and internal procedures.

Community Outreach and Enrollment

Support outreach conversations, enrollment, eligibility screening, program orientation, appointments, referrals, and follow-up communication.

Client Intake and Case Management

Improve communication during intake, assessments, case planning, service coordination, goal reviews, resource navigation, and ongoing support.

Workshops, Training, and Events

Provide language support for classes, public meetings, workshops, support groups, volunteer training, conferences, and community events.

Staff and Volunteer Communication

Support recruiting, onboarding, schedules, policies, training, safety information, supervision, and communication across multilingual teams.

Board, Donor, and Partner Engagement

Assist with board meetings, presentations, donor events, coalition work, community partnerships, and cross-organization collaboration.

Helplines and Remote Services

Use phone or video interpreting for hotlines, virtual appointments, remote casework, information lines, scheduling, and distributed programs.

Nonprofit Organizations and Community Programs We Support

Flexible interpreting and translation services can support public-facing programs, internal operations, education, advocacy, and community engagement.

Human and Social Services

Language support for family services, housing assistance, food access, employment programs, youth services, and resource navigation.

Community Health and Wellness

Interpreting and translation for education, prevention, outreach, support programs, scheduling, and community-based care coordination.

Advocacy and Civil-Services Programs

Support consultations, public education, benefits navigation, rights information, community meetings, and client communication.

Arts, Culture, and Community Events

Improve access to exhibitions, performances, workshops, festivals, public programs, tours, and community engagement.

Faith-Based and Community Organizations

Support outreach, meetings, classes, volunteer programs, family communication, events, and community assistance.

Foundations, Associations, and Coalitions

Language services for grant communication, member engagement, convenings, research participation, training, and collaborative initiatives.

Nonprofit Document Translation

Translate important information so clients, families, volunteers, staff, donors, and community members can understand programs and take the next step. Common requests include:

• Intake, enrollment, and eligibility forms
• Program descriptions, instructions, and notices
• Educational materials and resource guides
• Newsletters, websites, outreach, and campaign materials
• Volunteer, staff, and board communication
• Grant-related communication, reports, and presentations

Project planning may include the language, audience, file format, terminology, layout, review process, accessibility needs, delivery timing, and whether certification or another project-specific service is required.

Help Your Nonprofit Achieve Greater Impact

A consistent language-service process can improve communication while reducing improvisation and administrative friction.

Use Staff Time More Effectively

Give staff and volunteers a defined way to request professional language support instead of relying on improvised communication methods.

Improve Understanding

Help people understand program requirements, forms, instructions, options, deadlines, and next steps.

Strengthen Community Outreach

Reach multilingual and Deaf communities through interpreted conversations and professionally translated materials.

Build a Practical Nonprofit Language Access Plan

A repeatable process helps teams identify needs, select the right format, request service, protect sensitive information, and review results.

1. Identify Communities and Communication Needs

Review languages, ASL needs, programs, service locations, remote channels, documents, recurring interactions, urgent situations, and community feedback.

2. Establish Service Pathways

Define when to use on-site, phone, video, ASL, and translation; assign responsibilities; document request steps; and plan for urgent communication.

3. Train, Measure, and Improve

Train staff and volunteers on access procedures and working with interpreters. Review usage, languages, response times, feedback, and recurring gaps.

Accessibility, Funding, Privacy, and Program Requirements

The responsibilities that apply can vary by the organization, programs, public-facing activities, funding sources, contracts, jurisdiction, disability-related communication needs, and the type of information involved. Build language-service procedures into accessibility, privacy, safeguarding, records-management, grant, and program workflows.

This information is provided for general educational purposes and is not legal, grant, privacy, or compliance advice.

Nonprofit Language Services FAQ

Can interpreters support intake, case management, and helplines?

Yes. Phone, video, and on-site interpreting can support different stages of client communication. Select the format based on timing, complexity, location, visual needs, and the participant’s communication method.

Can services support multilingual events and workshops?

Yes. Planning can include languages, attendance, room or platform setup, agenda, duration, materials, ASL or spoken-language needs, and the number of simultaneous activities.

What nonprofit materials can be translated?

Common requests include forms, program information, eligibility materials, educational content, notices, newsletters, websites, outreach materials, reports, and presentations.

What information is needed to arrange service?

Provide the language, service format, program or audience, date and time, location or platform, expected duration or volume, document details, and non-confidential workflow requirements.

Language Support in More Than 300 Languages

Explore spoken-language and American Sign Language availability for clients, families, volunteers, staff, donors, and community participants.

Coordinate Nonprofit Language Services

Planning a new account, supporting recurring programs, adding a service format, translating materials, or reviewing an existing workflow? Share the non-confidential operational details with the Global team.

Current Client Access

Use the service request page for scheduled interpreting needs or the virtual interpreting portal for on-demand access.

New accounts: Complete the nonprofit inquiry form so the team can review languages, programs, locations or platforms, timing, expected volume, documents, and preferred service formats.

Thank you. Your nonprofit language-services inquiry has been submitted. A member of the Global team will follow up.

Discuss Nonprofit Language Services

Tell us about your organization, programs, audiences, service interests, languages, locations or platforms, timing, expected volume, document needs, and workflow goals.

Services Needed *

Do not include client names, case details, health information, immigration information, financial records, donor records, passwords, confidential grant information, or other sensitive or identifying information in this form.